Bottoms 4 Babies will gladly refund your money less a 10% restocking fee for products that are returned in the original, undamaged package and in resaleable-as-new condition within 30 days of purchase. Clearance items are non-returnable. Packages must be returned complete, including free items. Exchanges may be made without incurring a restocking fee as long as no refund is necessary. Unless we made a mistake with your order, you are responsible for return or exchange shipping charges. Diapers that are out of stock may be substituted for like item of different Design